Recorded Webinar: Claims Management - Promoting the claimant as the primary agent of recovery
This webinar looks at the importance of having the claimant consider their own role in both the injury and the recovery, and how assisting them to be the primary agent of recovery may do more good than expert medical and rehabilitation advice.
About the webinar: Many RTW Coordinators and Claims Managers struggle with a lack of involvement of the claimant in the return to work process. Being flexible and willing to explore, with the aim of better understanding the person behind the injury / illness, promotes a more effective approach to claims management. The webinar will explore how thoughts and feelings from left over incidents in the claimant's life affect the situatio...
Published 11 November, 2012 | Updated 02 June, 2015