About the webinar:

In this webinar, Carolyn Mounce, Director of Success in Life Performance Consulting, will present the key steps to building influence without authority and how it can support personal injury management professionals. Specifically, she will discuss:

• The 6 core needs we all share and how the claimant may try to meet them  
• Simple but powerful ways to quickly understand a person’s style and behaviour  
• The fastest way to build rapport and connection

So, what is influence? Influence is the ability to impact and inspire people to take action on an idea that you believe in and know would help them. Isn't that what we all must do in personal injury management?

About Carolyn Mounce:

Carolyn has spent over 20 years working in personal injury management in corporate and government roles. She has extensive experience as a senior manager, building and developing teams. As the Director of Success in Life, she works with individuals and organisations developing their ability to influence through leadership, service & strategic thinking approaches.

Webinar recording:

Q & A Session:

Download files:

Presentation slides

Contact details:

carolyn@successinlife.com.au
0419 804 214