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Webinar Recording: Engaging others early - The art of influence in return to work

Carolyn Mounce

Building influence without authority and how it can support personal injury management professionals.
About the webinar:

In this webinar, Carolyn Mounce, Director of Success in Life Performance Consulting, will expand even further on building influence without authority and how it can support personal injury management professionals. Specifically, she will discuss:

  • The simple ways to quickly understand a person’s style and behaviour and how this allows you to develop greater connection, and
  • Tactics for overcoming objections and barriers, before they become a problem.


So, what is influence? Influence is the ability to impact and inspire people to take action on an idea that you believe in and know would help them. Isn't that what we all must do in personal injury management?

About Carolyn Mounce:

Carolyn has spent over 20 years working in personal injury management in corporate and government roles. She has extensive experience as a senior manager, building and developing teams. As the Director of Success in Life, she works with individuals and organisations developing their ability to influence through leadership, service & strategic thinking approaches. 

Webinar recording:
Q & A Session:

 

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Published 21 March, 2015 | Updated 24 March, 2015