Cases
Premium troubles?
We chat to Michael Simpson from OccCorp about how you can reduce your premium AND meet your obligations to workers.

8 tips for a great relationship - working with the claims manager
We respond to a Return to Work Coordinator's query about resolving problems between employers and insurers.
Pilot injured in helicopter crash flies again
'Get back into work mode' is the advice of pilot John Carroll, who was injured at work in a helicopter accident.
Case study: Seaman sinks stress in deep blue
Longtime seaman Ivan Verschuur says no to bullying and abuse at work.
Resolving long-term claims
We profile a success story in identifying and dismantling non-medical barriers to RTW at Concord Hospital, NSW
"Getting back is the best"
Aged care worker, Donna Taylor, remains positive by taking on an admin role following an injury at work.
Manage people, not musculoskeletal symptoms
Ignoring the non-physical causes of musculoskeletal problems leads to very poor outcomes in this all too familiar case study.
Caught in the spotlight: Pacific Film and Television Corporation, stress claims and "reasonable management action"
What happens when WorkCover decides that workplace bullying - which your doctor tells you is responsible for your skyrocketing blood pressure and increasing reactive arthritis flare-ups - is actually "reasonable management action"?
KPI vs care - which is winning?
A process-driven acrimonious workers' compensation system is a dark place - let's shed some light to turn things around.
DIY injury management brings home the bacon for Heinz
HJ Heinz Australia takes injury management in-house with remarkable results
When return to work fails: an all too common case study
This case study looks at a young man with a long career ahead of him and the reasons he will probably never return to his job.
Returning to work after injury
A positive story of a long road back to a better life.
How one company turned 13 workers' compensation claims into two
Seventy work-sites to manage, different styles of management, a tough work culture, misconceptions about what's involved. Annette Photios had her work cut out when she stepped into her role.
The writing is in the book
When a heroin and alcohol addiction lead you to the darkest places you've ever been, what can bring you back to the light?
Burned by poor RTW management
A badly managed case of staff burnout highlights the importance of an integrated approach to return to work
Quality control in RTW: Spend less, achieve more
In the case of Mr S, a well managed return to work system saves an employer $$ and provides good outcomes for a worker with anxiety.
Rest and activity avoidance is often not the best medicine.
A young, fit worker develops back pain, is advised to rest and cut back activities. Three months later his back pain has not improved. Is rest really the best medicine?
Working with quadriplegia ONE: what motivates return to employment
What helped Mario return to work after a car accident left him with quadriplegia?
Working with quadriplegia TWO: the physical, emotional and external challenges
The different challenges Mario had to overcome to return to work after a car accident left him with quadriplegia.
Chapter review from 'Handbook of Cancer Survivorship'
Return to work advice specifically for cancer survivors.
Deanne's story: part three
How an employer and employee can do the right thing and yet have a bad experience too
Deanne's story part two: the secretary forced out of work by a common health condition.
In Part Two of this series, RTW Matters interviews Deanne to discover why she feels angry and let down.
RTW Matters follows the journey of a young secretary forced out of her job by a common health condition.
In this and subsequent articles on Deanne's case, we learn about her WorkCover journey and hear why both she and her employer is so distressed by the process.
An act of kindness (and a thorough understanding of comp costs) can facilitate a successful rtw process
(For surgically treated employees)
The importance of early return to productive and full time duties.
A worker has several months off work after experiencing acute back pain. Her eventual return to work was not successful, with frequent aggravation of symptoms resulting in inconsistent working hours and no return to her pre-injury duties after two years
Doubling up on a frozen shoulder diagnosis.
An older worker develops frozen shoulder after a fracture injury. After several months of rehabilition her condition begins to slowly improve. But before long the same problem starts to develop in her other shoulder.
Complacency in return to work programs does not produce good outcomes
An injured worker, with knee injuries and heart condition, is made redundant and has to deal with the concern that no other employer will take him on.
Ignoring a problem will only make it worse.
A cleaner works through increasing pain levels for more than two years before reporting her difficulties. By this time she is unable to perform her pre-injury duties and is forced into a longer term rehabilitation program.
Building a corporate culture of health - Dr Catherine Hamilton
From the Institute for Health and Productivity Management.
From fighting cancer to fostering Cancer Voices
Cancer survivor John Stubbs talks about his journey back to good health and back to work, in a hugely important role.
Getting back to work: an interview with John Stubbs.
Interview with with Cancer Voices Australia executive director and cancer survivor John Stubbs.
A successful RTW case study under seemingly insurmountable obstacles.
Mr X had been a 'journeyman' worker for many years before he developed a destructive and debilitating anxiety.
The carpet-layer made good
'Chris' was a carpet layer who worked in a small suburban firm.
When return to work works best
RTW Matters interviewed 57-year-old 'Sally', who went straight back to work after sustaining a shoulder injury. We learn what helped - and what didn't.
Loss of motivation is common when people remain on part-time modified duties
A project manager develops an overuse injury and is still on part-time restricted duties after many months.
Proactive management is crucial in facilitating a return to work for injured workers who are anxious
A machine operator who already has minimal work restrictions experiences another injury, this time resulting in ongoing soreness, coupled with anxiety and distress. The result is an extended duration of restricted duties.
Employers can sort out liability issues simply by seeking sensible medical advice
An admin officer developed acute back pain after several weeks of 'niggling' soreness. Questioning the work relatedness of the back pain doubled the costs.
When adequate rehabilitation is not enough
A long-term stable worker sustains a significant hip injury. While he has returned to work on restricted duties, a long term view is needed.
Early, quality support for workers with significant injuries is important.
A long standing employee sustained a significant knee injury at work. Effective coordination and rehabilitation would have changed his life.

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Australian specialists in business Health & Safety, Workers Compensation, Training & Security.