Cases
Trying different PEMAs on for size

contributorRTWMatters team

Case study: How to ensure your pre-employment medical assessment program is fit for the job.

Better than ever: Enjoy the revamped RTWMatters website

contributorDr Mary Wyatt

Our best content is now easier to navigate. Keep an eye out for new research and resources that...

Disputes: at what cost?

contributorA. Richey

If an employee is suspected of 'gaming the system,' is it worth investigating the matter further...

Dispute Resolutions: How does your jurisdiction stack up?

contributorA. Richey

The CPM report provides information on disputation rates and dispute resolution rates across...

Webinar recording: Independent Medical Examiners: Assessing capacity for work

contributorDr Mary Wyatt

Dr Mary Wyatt explores the role of the IME in assessing work capacity for injured or ill employees.

Self-Management: training the treaters

contributorA. Richey

Self-management is a vital part of recovery from illness, but how can treaters be trained to...

Telephone coaching for people with chronic diseases

contributorA. Richey

Telephone counselling has become an increasingly popular method for providing health education,...

Case Study: It pays to do the right thing, even when dubious about a claim

contributorDr Mary Wyatt

Michael was a 48-year-old machine operator. He had been at the workplace for nine months. During...

Case Study: I Told Them but They Didn't Listen

contributorA. Richey

Ms L is a right handed 46 year old who was employed for ten years to pack domestic cleaning...

Case Study: Back to the Future

contributorA. Richey

Ms P is a 59 year old woman who reported back problems as a result of her long term employment...

When you suspect an employee

contributorA. Richey

Joe Unreliable and Jane Dodge have lodged claims for workers' compensation. How should you...

Webinar Recording: PTSD & Chronic Pain, Dr / Patient Communication

contributorKerrie Shepherd

In this webinar, Kerrie Shepherd, will present the learnings from the IASP Milan World Pain...

Webinar Recording: How Jetstar reduced the impact of workplace injuries by implementing a novel early intervention model

contributorLisa Anderson & Tom Divitcos

How an innovative phone medical service helped Jetstar to support their employees with early...

Webinar Recording: Participatory Ergonomics & Manual Handling

contributorEmma Morgan & Rachel Doody

This presentation will discuss how “Participatory Ergonomic” principles can be considered and ...

Webinar Recording: Getting stuck on modified duties - a case discussion

contributorDeborah Howard

Deborah Howard, a US return to work manager, faces many of the same issues Australian employers...

Recorded webinar: Case Study & Discussion - Reintegration after a difficult bullying / harassment case

contributorMandy Stuart & Carol Churchill

Bullying/harassment claims can be complex to assess and manage. A thorough assessment may...

Case study: everyone has a role to play

contributorStefanie Garber

Employers and supervisors are key components of the return to work process. Without their...

Case study: Flexible approaches can kickstart cases

contributorStefanie Garber

Despite the best efforts of the return to work manager, some cases seem to make little progress....

The case of the "lying" handyman

contributorStefanie Garber

How can Return to Work professionals prevent suspicion and mistrust from derailing a claim?

Case Study: Cool, calm and in control

contributorStefanie Garber

A worker's confidence and approach to self-management can make the difference between a...

Recorded Webinar: Improving RTW Culture in the Workplace

contributorLori Boys

This webinar will explore the initiatives that ISS Facility Services' National Injury Assist...

My dickie neck — the medical route is limited

contributorDr Mary Wyatt

Dr Mary Wyatt shares her experience as both clinician AND neck ache sufferer and concludes that...

The neck vs. the shoulder

contributorDr Mary Wyatt

Why we should look carefully.

Recorded Webinar: A Case Management Discussion

contributorFrank Imbesi

Frank Imbesi & Dr Mary Wyatt discuss a case put forward by RTWMatters subscriber Meagan...

Case discussion - the difficult case that requires integration with claims management

contributorAndrew Pace and Lucia Tsui

A case discussion with Andrew Paice of Nabenet and Lucia Tsui of Allianz.

Consider the alternative: ADR in the workers' compensation context

contributorScott Sanderson

An introduction to Alternative Dispute Resolution (ADR) processes and their application in the...

Developing a successful rehabilitation program: case study

contributorDr Mary Wyatt

Interview with Garry Pearce, Director of Rehabilitation for the Tasmanian Department of Health.

Partner support

contributorElizabeth Quinn

This case study looks at how involving and supporting the partner of an injured worker assists...

Surviving Recovery

contributorElizabeth Quinn

Elizabeth draws on personal experience in this Users Guide To Maintaining a Positive Attitude on...

Returning to hard work

contributorMary Harris

Genius, they say, is 1% inspiration, and 99% perspiration. This case study looks at how four...

Outside the city, outside the square

contributorAntonia George

In a close-knit rural community, one RTWC's resourceful approach transforms a movement-limiting...

The RTW Coordinator from Hades!

contributorAntonia George

In this case study a process and profit focused RTW Coordinator impedes the return-to-work of an...

Nice one, Mercedes!

contributorAntonia George

Missing out on early intervention puts an end to this cleaner's night job, but doesn't stop her...

The heart of RTW

contributorShannon McLaughlin

In this dispatch from the desk of a RTW Coordinator, a stint as a claimant brings a whole new...

Jokes, bullying and RTW

contributorLara Forth

Lara felt bullied by her case manager and colleagues when she returned to work - even when they...

What you can't see...

contributorLara Forth

...CAN hurt you. Having an internal injury that nobody sees can make rehabilitation far more...

Determined to RTW

contributorHeather Millar, writer, WorkCover

A truck driver with a recurring knee injury doesn't let setbacks keep him out of the cabin in...

Saying no to compensation

contributorLara Forth

Lara (not her real name) recovers from brain trauma but eventually quits her job and abandons...

Case study: Changing gears

contributorHeather Millar, writer, WorkCover

Motorcycle mechanic Craig can't wait to get back to work after breaking his femur and heel. Is...