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We look at how organisational policies and practices can have a big impact on RTW outcomes.
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Dr Robyn Horsley gives us ten tips for great communication with the treating doctor.
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Dr Robyn Horsley explains the issues when communicating with a treating doctor.
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We look at the impact of narcissism at work, methods of identification and effective ways to deal with it.
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The benefits of humour in the workplace.
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We look at the practical measures organisations can take to encourage employees to work with them, not for them
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Following on from our 3-part series on job burnout, 'Maintain the flame', we provide a fully editable burnout prevention eTool.
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If you spend your working week perched in front of your computer, it's vital that you educate yourself on the correct workstation setup to prevent chronic and long-term injury.
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What can employers do to help prevent and respond to burnout?
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In Part 1 of this 2-part series we explore the characteristics and benefits of engaged employees
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In part 1 of a 3-part series, we look at the syptoms, causes and effects of job burnout
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We look at how RTW Coordinators can help prevent, manage, and assist recovery from burnout
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Make a big difference by assisting employees who've decided on surgery
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Help workers understand the options and outcomes
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One solution to the national skills shortage remains overlooked
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Better ways of delivering bad news
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It's easy to get lost in a labriynth of data about the planet's no. 1 killer.
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Celia Prosser, owner and director of Achieve with Ease, explains how her experience as a Return to Work Co-ordinator helps her resolve workplace conflict.
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Overworked? Underappreciated? Remember why you do what you do.
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Have you ever been told you are a poor listener? Maybe you have, but you weren't paying attention?!
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Don't just hear the words, listen to them. These five steps to becoming an active listener will help you build a better workplace.
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What do good health, better financial returns and the "Best Places to Work" have in common?
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Ingrid Ozols - founder and Director of the Mental Health at Work initiative - explains the importance of reading the signs of mental illness.
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We speak to Jody Bell about Centrelink's award-winning health and wellbeing initiative.
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Ingrid Ozols - founder and Director of the Mental Health at Work initiative - explains the importance of reading the signs of mental illness.
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Implementing job rotation.
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Motivated employees have better return to work outcomes.
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Sharing RTW information with workers creates connections and ensures consistency across diverse workplaces. This case study, from Scenic Rim Regional Council in QLD, shows you how to enage workers from induction onwards.
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Overcome the common barriers and ensure employee buy-in.
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Want to boost productivity, improve job satisfaction and reduce the incidence of musculoskeletal injuries?
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What employers should know
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Richard Green, injury and claims manager with the CFA after Black Saturday, knows what to expect from diaster-exposed workers, and how to help them through.
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We respond to a common RTW Coordinator question.
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Are you a RTW professional daunted by the prospect of working with a predominantly blue collar workforce? You're not alone. Here are ten tried and tested tips for building rapport.
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Visiting injured workers at home and at work is an integral part of the Scenic Rim Regional Council's award winning injury management program. What makes this approach so effective?
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Back pain accounts for a large proportion of injury claims, and a higher proportion of long term disability. Medical issues are important, but how the workplace deals with the employee has a greater impact on outcomes.
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Keep your workers happy, healthy and productive! Find out why ergonomics is important and then use our top ten tips to improve workplace wellness.
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People who believe they've been treated unfairly have lower functional ability than those who think that they've had a fair go. How can you get past the victim mentality?
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The pros and cons of working from home when returning to work.
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Horse-racing may be the sport of kings, but the humble jockey often pays the cost. What are the RTW processes and options for injured jockeys?
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Q-Comp was so impressed by the collective wisdom of QLD RRTWCs, they compiled a list of tips to share with the whole RTW community. Plenty of gems here...
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Paul Amos uses his personal experience of injury to great effect when dealing with injured workers at the Barossa Community Store.
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If your injury management program isn't bridging the gap between the workplace and the doctor's office, an Occupational Therapist could help...
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How honesty, realism, a community-ethic and targeted splurging set one health and rehab consultant apart from the rest.
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Most of us do not think about consciously connecting our mind with our body, breath and soul; but research shows benefits for RTW.
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The ageing workforce may necessitate more accommodations for vision loss. What are the high and low tech options?
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In a close-knit rural community, one RTWC's resourceful approach transforms a movement-limiting spinal injury into a business and career opportunity.
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In pain, low in confidence, and down at heart: it can be a hard slog to get back into the workforce. Here's the juice on helping people find a job.
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From managing interactions with doctors, to writing useful and appropriate file notes, new RTWCs face many challenges. How can organisations help them get their bearings?
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Making work modifications for workers with a long-term disease can help them avoid sickness absence and work disability, and improve their productivity.
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Missing out on early intervention puts an end to this cleaner's night job, but doesn't stop her from retraining for a satisfying new career.
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Is it possible to have too much optimism? And what's the best approach to take when you're confronted by someone else's pessimism?
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Finding it hard to move your company on workplace wellbeing? Run these case studies by them and see if they don't step to a new tune.
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Implementing primary prevention policies can reduce your workers' risk of developing cancer.
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Cancer is the most widespread chronic disease in Australia. We look at 10 tips for supporting employees through cancer treatment and returning to work.
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The Australian Government has made arthritis and musculoskeletal conditions national health priorities in the battle against chronic disease in Australia.
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Diabetes is Australia's fastest growing chronic disease and affects 7.5 per cent of the population. How can you accomodate diabetic workers? And can employers assist with prevention?
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We look at 10 ways to deal with the stress of chronic pain.
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Getting the information you need to facilitate RTW shouldn't be as painful as pulling teeth - you just need to ask the right questions...
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Read Mary’s guide to fearless RTW Coordination leadership, then take up our Choose Your Own Adventure Leadership Challenge!
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How to look out for and deal with signs of suicide in your workplace.
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Avoid heart disease with this fact sheet and our top tips for a healthy workplace.
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Asthma is the leading chronic disease in Australia. This briefing paper covers the basics, as well as occupational risk factors and risk management.
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Painful inflammation of the heel and foot.
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RTW Coordinators who manage time well do better. What are the secrets to good time management?
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Taking ages to recover and return to regular duties after a workers' compensation claim? Make some noise!
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This Q&A for employers covers the Who, What, When and How of Rehabilitation Providers
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Part 4 - Return to work, return to normal
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Motorcycle mechanic Craig can't wait to get back to work after breaking his femur and heel. Is his old job still suitable?
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A RTW coordinator's busy role can often put them at risk of stalling. We look at how to shift motivation up a gear.
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Shh! The low-down on confidentiality, return to work and workers' comp.
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Small Business series - Attitudes and People handling.
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Are opioids a safe and effective treatment for acute pain? How about chronic pain? What are the risks and benefits?
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Small Business series Part 2: The nuts and bolts.
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When it comes to "invisible injury", what you CAN'T see CAN hurt you--and your RTW prospects. How can the workplace help?
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We respond to a Return to Work Coordinator's query about resolving problems between employers and insurers.
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Dispatch from the desk of a RTW Coordinator, tackling re-injury and a nasty case of badweekitis.
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Small Business series
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Responding to a reader's request for help to help
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Sometimes compensation systems, not injury, deliver the knock out blow. Don't let that happen to your workers!
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In response to a reader's questions, our resident Occ Phys explains how to encourage a proactive approach to return to work.
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Despite growing perceptions that workplace activities cause and complicate injuries, the evidence suggests the opposite.
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RTW Coordinators nominate the top RTW challenges faced by employers, workers and treating practitioners
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Workers expect more from supervisors than supervisors are prepared to give - but training can build a RTW bridge!
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Understanding how peoples' distress can interfere with their recovery is the key to addressing difficult RTW cases.
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If patients who see an occupational doctor get better results, why isn't it common practice?
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Understanding musculoskeletal pain will increase productivity and health.
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Simple, straightforward guidelines for ensuring injured employees have access to all their legal entitlements.
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Why don't doctors communicate well when returning patients to work? Let's consider ways of helping them to.
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How can employers avoid real (or perceived) discrimination and harassment during the RTW process?
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Some people have a harder time managing their injury and returning to work than others. Are medical issues usually responsible?
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Figuring out whether you're a team player or a solo flier, a nurturer or a strategist can make your job a whole lot easier...
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Don't send yourself--or your worker--to the dogs! Fair in-house systems can keep claims out of court.
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Take 10 factors for RTW success and 10 for failure. Click on the ones you want to achieve - or remedy - and uncover the clues!
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Spine surgeons who've had spinal surgery provide the know-how for this briefing paper on recovery and RTW.
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Not yet a RTW pro? A tip: avoid these three attitudes when dealing with an injured worker.
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Three volumes of RTWMatters Greatest Hits to get you pointed in the right direction
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The who, what, where, when of RTW case management
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A fact sheet about shoulder pain, including workplace contributions and solutions
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A down-the-line serve about work and tennis elbow, including good news about recovery and prevention.
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Hand-selected return to work mantras to help your RTW experience run more smoothly.
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Tips for supervisors who have their doubts about a worker's injury or compensation claim.
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A fact sheet for injured workers
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This final installment provides tips for helping anxious employees maintain their cool and remain at work.
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Want a better workplace? Get happier. Here are some pointers on how.
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This comprehensive guide to helping workers with back pain will have you donning lycra in no time...
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There are three golden rules for small business owners who doubt the work-relatedness of an injury...
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A quick guide to the advantages and basic techniques of active listening.
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The most common barriers to RTW are "psychosocial". Getting to know them makes it possible to overcome them.
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The considerable abilities of disabled workers are often overlooked when all the workplace needs is a "tweak"
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Feel like you've hit a brick wall? Practical tips to help you chisel away at it...
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These practical industry insights will save you from having to grow an extra pair of arms...
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This simple checklist will help you pinpoint the problem and jump start the process.
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RTW motivation can be hard to muster...Unless you've had your dose of the RTWMatters motivational mojo!
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There's no question about it, injured workers need special treatment. Employers, here are ten ways to show workers you care...
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If you're having trouble convincing injured or ill workers that early return to work is the best option, there are 5 things they need to know...
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All the info, in one big hit!
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Supervisors apathetic about RTW? You gotta bust that apathy asap!
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Maximise the chances of great RTW outcomes by avoiding these factors that hold up the process.
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Practical tips for reducing musculoskeletal claims
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Who has control over organising modified duties in your workplace - and what are the pros and cons of having them in charge?
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Senior writer with WorkCover SA shares a great case study that shows RTW is always worth the hard work to get there.
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And how do I get those skills? Are they the same for Coordinators in companies of all sizes?
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What approaches can you take in the all-too-common situation of needing to convince others that good RTW is worth the effort?
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What happens in the first five minutes after injury affects health outcomes and costs. And your time starts...
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Finished the training but lack on-field experience in RTW? We'll have you kicking goals in no time!
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How to recognise doctors who are good communicators - and why it's in your interest to seek them out.
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How-to Guide: Using modified duties to promote durable return to work.
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Fair enough - but you might not want to take this RTW news sitting down.
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Getting the right mix is never easy but hearing how other people have succeeded in return to work helps. A WorkSafe officer offers her advice.
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It's a shame that something so clearly benefitial to injured workers is being done by so few.
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It's a waste to sweep cookie crumbs under the carpet, and the same goes for conflict. Don't ignore workplace conflict: manage it.
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Ever wondered what it might be like to work with a mental illness, let alone return to work after a psychotic episode? We spoke to a group of people who've done it - and some of what they told us might surprise you.
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Getting back to work after illness or injury can be daunting. Stick to our top ten, however, and not only will you survive - you'll thrive.
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A code of ethics would have helped former return to work coordinator 'Layla' to educate injured workers and combat an investigate-happy manager.
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Want some questions about depression at work answered? Check out our interview with Dr Fehmidah Munir, one of the UK researchers responsible for the Loughborough University's study into the role of depression in returning to work.
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Supervising return to work ain't easy...unless you've read our latest top ten!
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To help an employee return to work after a stress claim, our ten tips start with proactivity and care. Read on!
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A new UK report finds that RTW depression is widespread, even when physical illness is the reason for work absence. Employers can make a difference.
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Changes to your injury management system can help reduce claim duration.
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Do scheme funding improvements necessarily lead to improvements in RTW rates and duration?
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We talk trauma, recovery in the workplace and PTSD with Professor Mark Creamer from the Australian Centre for Posttraumatic Mental Health.
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Productive employment probably isn't the first thing that comes to mind when you think of depression. But helping employees with depression stay at work is good for everybody. Our top ten tips show you how it's done...
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Techniques to cope with the emotional and physical symptoms of experiencing a traumatic event.
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Dr Geoffrey Waghorn tells us about the importance of employment for people with severe mental illness - and how it's best achieved by simple, everyday good management.
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A back to the basics look at getting it right from the beginning
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Teresa Coffey is a manager with Nabenet, training in the area of RTW. She speaks from experience and has lots of good advice to offer.
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Returning to work is good for your health, and in the UK there is a collective voice that agrees.
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Of all Australian work-related injuries, a large percentage can be categorised as musculoskeletal disorders.
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When a worker is physically injured, it isn't just the body that suffers.
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The path to return to work shouldn't have to be long and difficult
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Managing a stress claim
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Employers can take action to beat the problem of stress before it even arises. This article looks at the benefits of stress prevention programs.
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Let's go back a few steps now, and take a look at how we can define the concept.
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Stress claims commonly build up over time, until the person reaches a point where they can't continue to ignore the issues.
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It's more important than ever to understand the factors that help and hinder cancer patients return to work.
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With dignity and respect, self-responsibility and supportive relationships, return to work after mental illness is achievable.
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Welcome to the first article in our five-part stress series. The series will look at exactly what stress is, how it affects individuals and communities, workplace prevention programs and how stress can be managed.
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A chapter summary from the book 'Moving in on occupational injury' exploring the benefits of on-site medical presence.
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The final article in the motivation series looks at the strategies and techniques of motivational interviewing.
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The penultimate article in the 'Motivation Series' looks at Motivational Interviewing and the positive effects it produces in the Return To Work process.
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Introducing an elite sports model of injury prevention and management into the workplace is the key to reducing the frequency and severity of workplace injuries.
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Are you motivated to succeed or to avoid failure?
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Hear from two return to work and rehabilitation experts with tips to help the rehab and RTW process.
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Ensuring those who don't need to be away from work get back as soon as possible is best for all.
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We don't talk enough about the poor outcomes associated with workers' compensation.
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A look at self-efficacy and how it can be maximised in patients.
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What are 'catastrophic injuries'? Why it is important to manage them well in the workplace, and how this can be done.
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Improving motivation is up to the employee and employer.
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Trying to define motivation can be tricky, but let's give it a go.
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The six-part series continues. This time we look at the effect of a positive attitude towards rehab.
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Prior to the onset of an injury a worker may often display a number of yellow flags, or warning signs, indicative of the injury occurring.
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In order to be truly engaged and contributing fully at work, there needs to be a work-life balance
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The first installment in a six-part series of articles on Motivation in rehabilitation.
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Terminally ill patients are LIVING with their illness, and so deserve the same rehab attention as any other patient.
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In an interview with communication consultant Sharon McGann we learn why communication is so important and how to do it better.
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Resources available to workers whose 2nd language is English are limited. Here's an opportunity to assist in improving this situation.
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From the 'People At Work - Managing Complexities' conference 2008, Adelaide.
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Cancer patients need thorough reviews post treatment so they can return to suitable working environments.
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Mr X had been a 'journeyman' worker for many years before he developed a destructive and debilitating anxiety.
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Keep an eye out in the coming weeks as RTW Matters presents a three-part series of articles on sleepiness in the workplace. Here's part one.
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Researchers find that contagious yawning indicates empathy.
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What is a brain injury and how should it be managed?
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A long standing employee sustained a significant knee injury at work. Effective coordination and rehabilitation would have changed his life.
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The evidence for and against some of the most common treatments for shoulder and elbow pain.
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Opening up lines of communication is essential in the return to work process.
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Sometimes employees need return to work assistance even while they're still physically in the workplace.
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A quarter of working Americans suffer daily pain
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Great return to work practice is good for business! What's in it for you?
I'm new to the game
I know the ropes
I'm after ways to motivate my RTW team
I'm a rehabilitation provider
I'm a small business owner
I'm a doctor / treater in RTW
I'm a claims manager
I work in the life insurance industry
- Course in Functioning as a Rehabilitation and Return to Work Coordinator - Parkwood
- Role of a return to work coordinator (WorkSafe Victoria approved)
- UNDERSTANDING WORK HEALTH AND SAFETY AND WORKERS COMPENSATION
- Rehabilitation and Return to Work Coordinators (low risk) - MOUNT GAMBIER
- Workplace Rehabilitation & Return to Work Coordinator
- Course in functioning as a Rehabilitation & Return to Work Coordinator
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