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10 steps for getting relaxed about stress
We look at 10 ways to deal with the stress of chronic pain.
The patient's mouth
Getting the information you need to facilitate RTW shouldn't be as painful as pulling teeth--you just need to get zen and ask the right questions...
Adventures in leadership
Read Mary’s guide to fearless RTW Coordination leadership, then take up our Choose Your Own Adventure Leadership Challenge!
Signs of suicide
How to look out for and deal with signs of suicide in your workplace.
Take this health message to heart
Avoid heart disease with this fact sheet and our top tips for a healthy workplace.
Breathing easy
Asthma is the leading chronic disease in Australia. This briefing paper covers the basics, as well as occupational risk factors and risk management.
Fact sheet: Plantar fasciitis
Painful inflammation of the heel and foot.
Run off your feet?
RTW Coordinators who manage time well do better. What are the secrets to good time management?

Let's get loud
Taking ages to recover and return to regular duties after a workers' compensation claim? Make some noise!
Rehab Providers a mystery to you?
This Q&A for employers covers the Who, What, When and How of Rehabilitation Providers
"W_T_F is workers' comp?!" Part 4
Part 4 - Return to work, return to normal
Case study: Changing gears
Motorcycle mechanic Craig can't wait to get back to work after breaking his femur and heel. Is his old job still suitable?
Motivate yourself, motivate your team
A RTW coordinator's busy role can often put them at risk of stalling. We look at how to shift motivation up a gear.
Q&A CONFIDENTIALITY
Shh! The low-down on confidentiality, return to work and workers' comp.
"W_T_F is workers' comp?!" Part 3
Small Business series - Attitudes and People handling.
Opioids: Q & A
Are opioids a safe and effective treatment for acute pain? How about chronic pain? What are the risks and benefits?
"W_T_F is workers' comp?!" Part 2
Small Business series Part 2: The nuts and bolts.
Invisible injury
When it comes to "invisible injury", what you CAN'T see CAN hurt you--and your RTW prospects. How can the workplace help?

8 tips for a great relationship - working with the claims manager
We respond to a Return to Work Coordinator's query about resolving problems between employers and insurers.
Not a Good Week?
Dispatch from the desk of a RTW Coordinator, tackling re-injury and a nasty case of badweekitis.
"W_T_F is workers' comp? Part 1"
Small Business series
I'm having communication strain with back pain
Responding to a reader's request for help to help
What is process related injury?
Sometimes compensation systems, not injury, deliver the knock out blow. Don't let that happen to your workers!
Dealing with the victim mentality
In response to a reader's questions, our resident Occ Phys explains how to encourage a proactive approach to return to work.
Are workplace activities harmful?
Despite growing perceptions that workplace activities cause and complicate injuries, the evidence suggests the opposite.
And the biggest RTW challenge is...
RTW Coordinators nominate the top RTW challenges faced by employers, workers and treating practitioners
Train for success
Workers expect more from supervisors than supervisors are prepared to give - but training can build a RTW bridge!
Employees not coping with pain
Understanding how peoples' distress can interfere with their recovery is the key to addressing difficult RTW cases.
Do occ docs do it better?
If patients who see an occupational doctor get better results, why isn't it common practice?
Common causes of workplace pain
Understanding musculoskeletal pain will increase productivity and health.
Employers' ten RTW commandments
Simple, straightforward guidelines for ensuring injured employees have access to all their legal entitlements.
Doctor, doctor give them the news
Why don't doctors communicate well when returning patients to work? Let's consider ways of helping them to.
Discrimination, harassment and RTW
How can employers avoid real (or perceived) discrimination and harassment during the RTW process?
More than medical
Some people have a harder time managing their injury and returning to work than others. Are medical issues usually responsible?
RTW Coordinators, be true to yourselves!
Figuring out whether you're a team player or a solo flier, a nurturer or a strategist can make your job a whole lot easier...
Quick guide: Avoiding litigation
Don't send yourself--or your worker--to the dogs! Fair in-house systems can keep claims out of court.
Nursing a healthy return to work journey
Take 10 factors for RTW success and 10 for failure. Click on the ones you want to achieve - or remedy - and uncover the clues!
Recovery from spinal surgery
Spine surgeons who've had spinal surgery provide the know-how for this briefing paper on recovery and RTW.
Three attitudes that WON'T help return to work
Not yet a RTW pro? A tip: avoid these three attitudes when dealing with an injured worker.

Return to Work Matters Strategic Summer Reading Package
Three volumes of RTWMatters Greatest Hits to get you pointed in the right direction
A quick guide to managing cases
The who, what, where, when of RTW case management
Shouldering on
A fact sheet about shoulder pain, including workplace contributions and solutions
Tennis elbow fact sheet
A down-the-line serve about work and tennis elbow, including good news about recovery and prevention.
Eight RTW mantras to get you through
Hand-selected return to work mantras to help your RTW experience run more smoothly.
Suspicious Minds
Tips for supervisors who have their doubts about a worker's injury or compensation claim.
How YOU can take charge of RTW
A fact sheet for injured workers
Anxiety Q&A 3: Working with anxiety
This final installment provides tips for helping anxious employees maintain their cool and remain at work.
Come on get happyyy!
Want a better workplace? Get happier. Here are some pointers on how.
Want to be a back pain superhero?
This comprehensive guide to helping workers with back pain will have you donning lycra in no time...
Suspicious about a claim at your small business?
There are three golden rules for small business owners who doubt the work-relatedness of an injury...

Back Pain & RTW - a knowledge bomb
Everything you need to know about back pain and rtw in one hit!
Trouble communicating? Stop talking: Listen!
A quick guide to the advantages and basic techniques of active listening.
Fact sheet: PSYCHO WHAAT? PSYCHOSOCIAL!
The most common barriers to RTW are "psychosocial". Getting to know them makes it possible to overcome them.
Disability doesn't prevent RTW
The considerable abilities of disabled workers are often overlooked when all the workplace needs is a "tweak"

Return To Work Monitor Summaries
A package of articles summarising the return to work outcomes and trends drawn from the Heads of Workers' Compensation Authorities Return To Work Monitor
When the doctor says "no" to return to work
Feel like you've hit a brick wall? Practical tips to help you chisel away at it...
Juggling RTW and performance issues?
These practical industry insights will save you from having to grow an extra pair of arms...
Stalled RTW?
This simple checklist will help you pinpoint the problem and jump start the process.
Motivational mojo medicine
RTW motivation can be hard to muster...Unless you've had your dose of the RTWMatters motivational mojo!
To schmooze or not to schmooze?
There's no question about it, injured workers need special treatment. Employers, here are ten ways to show workers you care...
Why base rehab in the workplace?
If you're having trouble convincing injured or ill workers that early return to work is the best option, there are 5 things they need to know...
Stress - a knowledge bomb
All the info, in one big hit!
6 simple apathy busters
Supervisors apathetic about RTW? You gotta bust that apathy asap!
Top ten things to avoid in RTW
Maximise the chances of great RTW outcomes by avoiding these factors that hold up the process.
How to tip the balance AWAY from claims for strains and sprains
Practical tips for reducing musculoskeletal claims
Who gets involved in modifying duties - and how?
Who has control over organising modified duties in your workplace - and what are the pros and cons of having them in charge?
The human face of WorkCover: from truckie to carer
Senior writer with WorkCover SA shares a great case study that shows RTW is always worth the hard work to get there.
What skills do I need as a RTW Coordinator?
And how do I get those skills? Are they the same for Coordinators in companies of all sizes?
I'm a RTW Coordinator and my work won't listen to me!
What approaches can you take in the all-too-common situation of needing to convince others that good RTW is worth the effort?
Q&A: The first five minutes
What happens in the first five minutes after injury affects health outcomes and costs. And your time starts...

I'm new to the game...
Finished the training but lack on-field experience in RTW? We'll have you kicking goals in no time!
Seeking: a doctor who talks and listens
How to recognise doctors who are good communicators - and why it's in your interest to seek them out.
Sprains and strains causing RTW pain?
How-to Guide: Using modified duties to promote durable return to work.
Won't stand for another work risk?
Fair enough - but you might not want to take this RTW news sitting down.
What are the ingredients for success in RTW?
Getting the right mix is never easy but hearing how other people have succeeded in return to work helps. A WorkSafe officer offers her advice.
Fit notes innovative yet blindingly obvious
It's a shame that something so clearly benefitial to injured workers is being done by so few.
Conflict Cookie #3: Managing conflict
It's a waste to sweep cookie crumbs under the carpet, and the same goes for conflict. Don't ignore workplace conflict: manage it.
Gluttons for punishment? Talking work and psychosis at Mind
Ever wondered what it might be like to work with a mental illness, let alone return to work after a psychotic episode? We spoke to a group of people who've done it - and some of what they told us might surprise you.
Returning to work? Ten tips to help you survive the system!
Getting back to work after illness or injury can be daunting. Stick to our top ten, however, and not only will you survive - you'll thrive.
Let's get ethical, ethical
A code of ethics would have helped former return to work coordinator 'Layla' to educate injured workers and combat an investigate-happy manager.
Let's introduce mental health first aiders in the workplace.
Want some questions about depression at work answered? Check out our interview with Dr Fehmidah Munir, one of the UK researchers responsible for the Loughborough University's study into the role of depression in returning to work.
Top ten tips for super smooth supervising of RTW
Supervising return to work ain't easy...unless you've read our latest top ten!
Top ten tips to keep you on track when managing a stress claim.
To help an employee return to work after a stress claim, our ten tips start with proactivity and care. Read on!
Diamond discovered while down in the dumps about return to work.
A new UK report finds that RTW depression is widespread, even when physical illness is the reason for work absence. Employers can make a difference.
Top ten tips for preventing long term claims
Changes to your injury management system can help reduce claim duration.
RTW performance VS funding performance
Do scheme funding improvements necessarily lead to improvements in RTW rates and duration?
How to be a trauma-ready employer
We talk trauma, recovery in the workplace and PTSD with Professor Mark Creamer from the Australian Centre for Posttraumatic Mental Health.
Top ten tips to help employees with depression
Productive employment probably isn't the first thing that comes to mind when you think of depression. But helping employees with depression stay at work is good for everybody. Our top ten tips show you how it's done...
Coping after a traumatic event
Techniques to cope with the emotional and physical symptoms of experiencing a traumatic event.
Business as usual: Managing RTW and psychiatric disability
Dr Geoffrey Waghorn tells us about the importance of employment for people with severe mental illness - and how it's best achieved by simple, everyday good management.
Our top ten tips to improve RTW outcomes
A back to the basics look at getting it right from the beginning
Plentiful pay-offs: training RTW coordinators
Teresa Coffey is a manager with Nabenet, training in the area of RTW. She speaks from experience and has lots of good advice to offer.
Positive steps towards a culture of collaboration in the UK
Returning to work is good for your health, and in the UK there is a collective voice that agrees.
Work-related musculoskeletal disorders
Of all Australian work-related injuries, a large percentage can be categorised as musculoskeletal disorders.
Psychology, person injury and rehabilitation
When a worker is physically injured, it isn't just the body that suffers.
RTW no yellow brick road
The path to return to work shouldn't have to be long and difficult
The Stress Series - Part 4
Managing a stress claim
The Stress Series Part 3 - Prevention programs in the workplace
Employers can take action to beat the problem of stress before it even arises. This article looks at the benefits of stress prevention programs.
What is vocational rehabilitation?
Let's go back a few steps now, and take a look at how we can define the concept.
The Stress Series - Part 2
Stress claims commonly build up over time, until the person reaches a point where they can't continue to ignore the issues.
Understanding successful return to work for cancer survivors
It's more important than ever to understand the factors that help and hinder cancer patients return to work.
Rehabilitating after mental illness
With dignity and respect, self-responsibility and supportive relationships, return to work after mental illness is achievable.
The Stress Series - Part 1
Welcome to the first article in our five-part stress series. The series will look at exactly what stress is, how it affects individuals and communities, workplace prevention programs and how stress can be managed.
On-site injury management
A chapter summary from the book 'Moving in on occupational injury' exploring the benefits of on-site medical presence.
Motivation - Part Seven (b)
The final article in the motivation series looks at the strategies and techniques of motivational interviewing.
Motivation - Part Seven (a)
The penultimate article in the 'Motivation Series' looks at Motivational Interviewing and the positive effects it produces in the Return To Work process.
From the sporting arena to the workplace.
Introducing an elite sports model of injury prevention and management into the workplace is the key to reducing the frequency and severity of workplace injuries.
Motivation - Part Six
Are you motivated to succeed or to avoid failure?
Good RTW calls for a unified and holistic approach
Hear from two return to work and rehabilitation experts with tips to help the rehab and RTW process.
Staying off work - when is it unnecessary and why does it matter?
Ensuring those who don't need to be away from work get back as soon as possible is best for all.

Compensation's negative side effects
We don't talk enough about the poor outcomes associated with workers' compensation.
Motivation - Part Five
A look at self-efficacy and how it can be maximised in patients.
Catastrophic injuries
What are 'catastrophic injuries'? Why it is important to manage them well in the workplace, and how this can be done.
Motivation - Part Four
Improving motivation is up to the employee and employer.
Motivation: Part Three
Trying to define motivation can be tricky, but let's give it a go.
Motivation: Part Two
The six-part series continues. This time we look at the effect of a positive attitude towards rehab.
Rehabilitation between the yellow flags
Prior to the onset of an injury a worker may often display a number of yellow flags, or warning signs, indicative of the injury occurring.
Building Employee Engagement and the Impact on Health: David Brown
In order to be truly engaged and contributing fully at work, there needs to be a work-life balance
Motivation: Part One
The first installment in a six-part series of articles on Motivation in rehabilitation.
Right to rehab: a right for all
Terminally ill patients are LIVING with their illness, and so deserve the same rehab attention as any other patient.
The communication situation
In an interview with communication consultant Sharon McGann we learn why communication is so important and how to do it better.
AMWU Return to Work project needs your help.
Resources available to workers whose 2nd language is English are limited. Here's an opportunity to assist in improving this situation.
Rehabilitation of cancer patients - addressing a lack
From the 'People At Work - Managing Complexities' conference 2008, Adelaide.
Cancer-related disability: getting on with life and work
Cancer patients need thorough reviews post treatment so they can return to suitable working environments.
A successful RTW case study under seemingly insurmountable obstacles.
Mr X had been a 'journeyman' worker for many years before he developed a destructive and debilitating anxiety.
Sleepy when you shouldn't be - three takes on sleepiness in the workplace
Keep an eye out in the coming weeks as RTW Matters presents a three-part series of articles on sleepiness in the workplace. Here's part one.
Do you yawn enough to be a good RTW professional?
Researchers find that contagious yawning indicates empathy.
Before and after a brain injury
What is a brain injury and how should it be managed?
Early, quality support for workers with significant injuries is important.
A long standing employee sustained a significant knee injury at work. Effective coordination and rehabilitation would have changed his life.
Shoulder and elbow pain: which treatments work?
The evidence for and against some of the most common treatments for shoulder and elbow pain.
Towards a better workplace
Opening up lines of communication is essential in the return to work process.
In body but not mind - presenteeism in the workplace
Sometimes employees need return to work assistance even while they're still physically in the workplace.
Chronic pain in America
A quarter of working Americans suffer daily pain
Return to work trends in Comcare
An in-depth analysis of the Return To Work Monitor results for Comcare employees and employers.
 

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