People skills at heart of RTW coordination
The skills of return to work coordinators have a significant impact on return to work outcomes. Return to work coordinators agree that their primary skills are people based - negotiating with stakeholders and dealing with difficult situations - rather than knowledge-based. So how do we find, attract, develop, retain and promote return to work coordinators with the people skills that have a positive impact? In Australia, the majority of return t...
Published 20 July, 2009