What the data’s really telling us about secondary psychological injury
A data-rich look at the psychosocial risks behind physical injury claims, and how early, tailored support could prevent secondary psychological injuries.
Secondary psychological injury is one of the most persistent, costly and poorly understood problems in personal injury schemes. At the 2025 PIEF conference, Stacey Williams, CEO of Navigator Group, offered a perspective from a data set of more than 25,000 people, 100,000 counselling sessions and 7 years of psychometric testing — giving the industry a picture of why secondary psych injuries develop, who is most at risk and what might ...
Published 17 March, 2026 | Updated 17 March, 2026