Articles

This page lists all practical and feature articles available on RTWMatters. From top ten tips, how to guides and case studies, through to webinar recordings and video interviews with industry experts.

Click the ‘Topics’ button below to drill down into all articles and research updates on your topic of interest.

Click the ‘Quick Guides’ button for practical bit sized guides that give you a sound basic knowledge base.

Claims Process: the stress of making a claim

contributorA. Richey

When a worker is injured, there might be fears for their job stability, financial burdens, or...

Orebro: the questionnaire you need to know about

contributorA. Richey

The Orebro Musculoskeletal Pain Questionnaire (or OMPQ) used to be known as the Acute Back Pain...

Cancer and Fatigue: in the workplace

contributorA. Richey

When dealing with cancer, fatigue is a common side effect of treatments. It may include...

Mental Health: developing an action plan for your workplace - part 2

contributorA. Richey

Once your action plan has been developed, what are the next steps for implementation?

Rehab Providers: how they can influence managers

contributorA. Richey

Rehabilitation providers interact with many of the key people in return to work. Arguably, the...

RTW cooperation is more effective than control

contributorA. Richey

Cooperation is vital in return to work. Whose buy-in is essential? How can you get it? And why...

Case management in a nutshell

contributorA. Richey

The management of the work attendance of people with health condition is sometimes called case...

Webinar recording: Using Disability Guidelines to assist return to work

contributorRobert Aurbach

Recent subscriber survey feedback highlighted the need for more advanced webinar topics and...

Case Study: Time to heal

contributorDr Mary Wyatt

Mr L, a tall, solid-framed, right-handed 58 year old man, reported pain in his right elbow....

Case Study: It pays to do the right thing, even when dubious about a claim

contributorDr Mary Wyatt

Michael was a 48-year-old machine operator. He had been at the workplace for nine months. During...

Case Study: Injured, but not at work. What to do?

contributorDr Mary Wyatt

Workers with injuries sustained away from work may be tempted to protect their financial...

Role Summary: Treaters

contributorA. Richey

The term, 'treaters' includes general practitioners, medical specialists and allied health...

Role Summary: Supervisors

contributorA. Richey

While the employee has the greatest influence over return to work outcomes, supervisor input is...

Webinar Recording: Adjusting to change

contributorKaren Stevens

Adjusting to change is difficult for all of us, but it can be particularly difficult after a...

Influence: Language - a goldmine of potential

contributorCarolyn Mounce

What do you think of when you think of the words: injured worker, claimant, client, worker? Are...

Influence: The gentle art of disagreeing

contributorCarolyn Mounce

Real influence is when you build from agreement, not from conflict; to align and lead rather...

Want better answers? Ask better questions

contributorCarolyn Mounce

Well-chosen questions can give injured workers - and frustrated RTW professionals - renewed...

Influence: Stop talking! Four keys to listening

contributorCarolyn Mounce

To be heard is a powerful experience, and for your claimant it will make them feel safer, more...

Can we change workplace culture by the way we talk?

contributorRobert Aurbach

What if we change the language in the workplace?

Psychological claims: Part 4

contributorRobert Aurbach

Getting ready for psychological claims - change the story

Psychological claims: Part 3

contributorRobert Aurbach

The history is not just a formality

Psychological claims: Part 2

contributorRobert Aurbach

Finding a model that makes sense of it all

Psychological claims: Part 1

contributorRobert Aurbach

Are you standing in your own way?

Influence: Steps to instantly connect with the claimant

contributorCarolyn Mounce

Building immediate rapport in return to work can turn adversary into ally.

The art of influence in return to work

contributorCarolyn Mounce

Are the latest sales and marketing techniques an untapped resource in return to work?

Examining supervisor competencies and return to work

contributorDr Mary Wyatt

Competencies supervisors need to affect positive RTW outcomes for workers suffering...

Tension before and after an injury

contributorDr Mary Wyatt

A cost analysis of workplace culture and its impact on return to work

Webinar recording: Telephonic support to facilitate return to work: what works, how, and when?

contributorNick Kendall

A research review of telephone use for case management was released in the UK this year. Learn...

Using telephonic case management for health interventions

contributorDr Mary Wyatt

Evidence shows that picking up the phone improves RTW outcomes

Using telephonic case management for assessment and triage

contributorDr Mary Wyatt

Telephonic methods can be used to assess the clinical and work participation needs of people...

Reducing disputes is child's play

contributorRobert Aurbach

Remember when you were a child? A sibling or playmate did some harm to you. What did you do? A...

The case of the "lying" handyman

contributorStefanie Garber

How can Return to Work professionals prevent suspicion and mistrust from derailing a claim?

Do me a favour, fix return to work

contributorDr Mary Wyatt and Stefanie Garber

People respond to positive acts with positive deeds of their own. Increased positive experiences...