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Relationships and your approach

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Relationships underpin most of the work doctors do. They develop relationships with their patients, with the specialists they use, with allied health practitioners such as physios, and with other organizations. If the doctor knows how you work and what you can do for their patient they are more likely to work with you.  You can let the doctor know about this in many ways:

Via a letter that accompanies the patient that outlines what you can do.
Via an email or fax sent before the employee is seen
Via a phone call

The communication should let the doctor know:

You care about the employee
You care about the outcome
Your willingness to assist in best practice care
That you would like a call or communication from the doctor about the outcome of the consultation.
That you will pay for the associated costs.

One of the best ways to establish a positive relationship with the doctor is for the employer to have a good relationship with the employee. The doctor's primary relationship is with their patient, so if the patient (employee) is positive about the workplace the doctor will usually "follow suit".

 

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