Complexity of putting in a claim |
  
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Complexity of putting in a claim |
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In 2011-12, 79% of Queensland workers said it was either simple or very simple to put in a claim.
The Queensland result rests slightly higher than the national average of employees who reported that it was either simple or very simple to put in a claim.
13% of Queensland employees said it was complicated or very complicated to lodge a claim in 2011-12, down one percentage point from the previous year and below the national average of 17%.
