The percentage of injured Queenslanders who indicated the insurer made return to work harder has dropped to 11% for 2011-12. This is well below the national average.
Question: “Now I am going to read a list of different people. For each person I would like you to tell me if they helped you get back to work, made it harder to go back to work or had no effect on you getting back to work.” The information is the helpfulness rating of different people.