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Service delivery
❑Timeframes met for assessments
❑Quality reports provided
❑Clear intervention plans documented
❑Evidence-based approaches used
❑Progress updates regular and detailed
Outcomes achieved
❑RTW rates within expectations
❑Psychosocial improvements demonstrated
❑Client satisfaction feedback
❑Cost-effectiveness maintained
❑Sustainable outcomes achieved
Professional standards
❑Maintains required qualifications
❑Follows service agreements
❑Communicates effectively
❑Collaborates with stakeholders
❑Maintains confidentiality