Navigation:  Rating of customer service by insurer/Scheme > Communication with insurer

48% of Victorian workers interviewed had had contact with their insurer in the last three months, a figure just above the national average of 47%.

 

For Victorian, this figure has been on the rise since 2006-07, and contact is also becoming more common nationally

 

 

Question:  Have you had any contact with <jurisdiction insurer> in the last three months?