Complexity of putting in a claim |
  
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Complexity of putting in a claim |
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In 2011-12, 68% of Victorian workers said it was either simple or very simple to put in a claim. This has improved from 65% in 2005-06.
The Victorian result remains below the national average of 74% of employees saying it was either simple or very simple to put in a claim.
24% of Victorian employees said it was complicated or very complicated to lodge a claim in 2011-12, down from 28% six years ago. This remains higher than the national average of 16%.
