Navigation:  Rating of customer service by insurer/Scheme > Communication with insurer

52% of Victorian workers interviewed had contact with their insurer in the last three months, a drop over the last 12 months but there is still an overall positive trend.

 

For Victorian, this figure has increased since 2006-07. Insurer contact is also becoming more common nationally.

 

Question:  Have you had any contact with <jurisdiction insurer> in the last three months?