Getting senior management on board is a pre-requisite for attaining employee commitment to injury management systems. Once this is achieved, worker involvement is best encouraged by:
• | Ensuring that management’s commitment to the program is visible; |
• | Educating workers about the health, social and family benefits of early return to work and good injury management; |
• | Involving employee representatives (for example trade union and health and safety representatives) at the beginning of the process; |
• | Asking employees and their representatives to help evaluate problems with the current system; |
• | Involving employees and their representatives in working out solutions; and |
• | If improvements to the injury management system will only apply to a limited section of the organisation, giving serious thought as to how best inform other employees. |
Supervisors then pay attention, and their awareness trickles down to |