Finding out what’s wrong with the old system is the first step: coming up with solutions to the problems you identified is the next. The most effective way to maintain management and employee commitment while developing a best practice RTW system is to make your efforts visible by taking action! Cooperation is, again, key.
Collaboratively:
• | Establish goals and targets; |
• | Develop plans for meeting the goals and targets; |
• | circulate the plan |
• | Regularly and transparently compare the goals and targets with actual results; and |
• | Seek input from management and workers on solving problems and improving the system. |
This section of the handbook outlines best practice planning, implementation and review of a new injury management program. The emphasis is on raising awareness by taking action.
Strategy and action
Problem solving: A collaborative process
The big picture: Strategic and business plans
Getting down to business: Action Plans
Monitoring and reviewing action plans
Kick-starting the system: Ad hoc actions