A study that revealed how poorly many doctors listen to the people who go to them for help has some helpful lessons that anyone who engages with injured workers would do well to heed. Researchers recorded over a hundred medical consultations and discovered that doctors managed to elicit patients' real concerns in only 36% of encounters. And even then, they interrupted patients after an average of just 11 seconds. Eleven seconds. That's barely e...

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If this is your first visit, and you are a registered South Australian RTW Coordinator, please subscribe here to access this and other resources.

ReturnToWorkSA has partnered with Return to Work Matters to provide South Australian Return to Work Coordinators with a free online resource. This website gives coordinators access to practical injury management tools and instructive articles that summarize the findings of evidence based research.

To read the entire article, please log in or reset your password.

If this is your first visit, and you are a registered South Australian RTW Coordinator, please subscribe here to access this and other resources.

ReturnToWorkSA has partnered with Return to Work Matters to provide South Australian Return to Work Coordinators with a free online resource. This website gives coordinators access to practical injury management tools and instructive articles that summarize the findings of evidence based research.