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Effective communication, whether speaking or listening, is an important part of successful return to work. Whether communicating with the worker, treater, claims manager, senior management or coworkers, our helpful articles will help build the skills required to improve outcomes.
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RTWMatters team
This 4 minute video features Dr Mary Wyatt and is an excerpt from our series of 20 elearning modules.
Lauren Finestone
A ‘recovering interventional spine physiatrist’ makes the case for spine clinicians paying more attention to what patients know and say about their low back pain.
Lauren Finestone
General practitioners clearly play a critical role and we ask them to do a lot in a complex environment with multiple stakeholders. What is their experience of the work injury insurance system in Australia?
Lauren Finestone
The 'It Pays to Care' report calls for change in our work injury schemes, but recognises that change is hard, even when we know what we need to do. One model that looks at ‘organisational readiness for change’ may help us.
Jenny Sandells and Cathy Bland
Dr Wyatt interviews two case managers involved in an extremely effective evidenced based proactive and early intervention approach.
Gabrielle Lis
Patient / treater rapport, emotional validation and education backed by experiences that demonstrate the truth of what has been learned bring long-term benefits to patients with back pain, according to spine expert Dr Donald Murphy. Do GPs have the skills
Gabrielle Lis
Doctors and allied health professionals aiming to avoid over-treatment can actually make things worse for patients with back pain by offering reassurance that fails to reassure, according to spine care specialist Dr Donald Murphy.
RTWMatters team
Six powerful phrases that are heard too often, or not often enough, in the field of RTW.
Tyler Lane
New research on the influence of return to work coordinators and health care providers on return to work
RTWMatters team
Motivating messages for RTW coordinators, supervisors and HR, based on research that describes what people with chronic diseases value about work.
Mark Stipic
3 key principles of communication you can start using immediately to speed up your RTW outcomes
Gabrielle Lis
Delaying contact with workers who’ve claimed for psychological injury can delay return to work. This article outlines why, how and when to make *that* call.
Yvonne Brunetto
You may know someone like this at work: optimistic and resilient, they appear to bounce through challenges drawing on an internal strength. Is this approach transferable?
A. Richey
Effective communication is particularly important when an injured worker is returning to work after injury.
