Distressed people get more investigations, more treatment, and can have poorer outcomes because of this. Back in the 80’s there were some good studies on how patients communicated. Through videos of consultations (with the patient’s consent!) researchers looked at patient behaviour and how they communicated with the doctor. And then looked at the influence this had on the way the doctor dealt with the patient and th...
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To read the entire article, please log in or reset your password.
If this is your first visit, and you are a registered South Australian RTW Coordinator, please subscribe here to access this and other resources.
ReturnToWorkSA has partnered with Return to Work Matters to provide South Australian Return to Work Coordinators with a free online resource. This website gives coordinators access to practical injury management tools and instructive articles that summarize the findings of evidence based research.