In looking at techniques being adopted in business and marketing to influence outcomes, we have seen that: It is possible to have service without influence, but not influence without service. Success is 10% technical ability and 90% people skills. There is power in acknowledging a claimant and making them an ally, rather than an adversary. Developing and maintaining rapport can be achieve...
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ReturnToWorkSA has partnered with Return to Work Matters to provide South Australian Return to Work Coordinators with a free online resource. This website gives coordinators access to practical injury management tools and instructive articles that summarize the findings of evidence based research.
To read the entire article, please log in or reset your password.
If this is your first visit, and you are a registered South Australian RTW Coordinator, please subscribe here to access this and other resources.
ReturnToWorkSA has partnered with Return to Work Matters to provide South Australian Return to Work Coordinators with a free online resource. This website gives coordinators access to practical injury management tools and instructive articles that summarize the findings of evidence based research.