Case Management Handbook

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Articles about 'RTW coordinator'

What does it take to be a great RTW Coordinator? There will be challenges that will crop up from time to time that are outside your experience or training and require learning on the job. Here we provide a collection of articles that look at some of these challenges and the intrinsic and extrinsic resources that will help you in your role.

This summary page lists all of the articles available under the topic you selected. Click the topics in the left hand column to display other topics of interest.

Video - The importance of the RTW Coordinator

contributorRTWMatters team

This 7 minute video features Dr Mary Wyatt and Teresa Coffey and is an excerpt from our series of 20 elearning modules.

Threading the needle (Part 1) — tips for managing RTW for injured or ill workers

contributorLauren Finestone

Safework Australia's new guide helps supervisors in small and medium businesses tread the tricky path of managing RTW for ill or injured workers.

Challenges and opportunities — the lie of the land through the eyes of RTW Coordinators

contributorLauren Finestone

What challenges do RTW Coordinators face? And what training and other needs do they have to do their jobs with confidence?

Webinar recording: Q&A with ReturnToWorkSA – Lighting the way for RTW Coordinators

contributorHouda Peters

In this Q&A session, Mary Wyatt interviews ReturnToWorkSA Employer Education Advisor, Houda Peters on the many resources available for RTW Coordinators to access. 

Unreliable, dangerous, incompetent?

contributorRTWMatters team

Awareness of workplace injury stigma is low amongst Australian employers but the costs may be high, according to a report commissioned by Safe Work Australia.

Getting the workplace onside

contributorDr Mary Wyatt

A guide to help insurance case managers, RTW Coordinators and rehabilitation providers motivate immediate supervisors and senior managers to better manage work injury.

Webinar recording: Two highly experienced and effective case managers share their experience of what works

contributorJenny Sandells and Cathy Bland

Dr Wyatt interviews two case managers involved in an extremely effective evidenced based proactive and early intervention approach.

Webinar recording: Case management - The good, the bad and the ugly

contributorDr Mary Wyatt

In this webinar, the first in a series of webinars on case management, Dr Mary Wyatt provides an overview of the topic.

COVID-19 effects on injury compensation claim numbers

contributorAssociate Professor Genevieve Grant

COVID-19 is having a massive range of impacts on our work and health, and these will flow on to the nation’s compensation schemes

Three ways RTW professionals can manage emotional labour

contributorGabrielle Lis

Burnt out? Dissatisfied? Struggling to manage your emotions 9 to 5? Emotional labour expert Dr Alicia Grandey has insights for RTW professionals who are feeling the strain of being "boundary-spanners" at work.

Webinar recording: Compassion fatigue and emotional well-being of workers compensation employees

contributorEmily Cope

This webinar discusses new research which has begun to consider risk factors and protective factors for professional quality of life in Australian workers compensation professionals.

Webinar recording: Return to Work Coordinators, Doctors and Return to Work: an update

contributorTyler Lane

New research on the influence of return to work coordinators and health care providers on return to work

Time management approaches

contributorGabrielle Lis

Learn how to reduce stress, improve productivity and increase your engagement with good time management skills.

Three steps to getting the appreciation you deserve

contributorGabrielle Lis

Feeling overworked and underappreciated? Here’s a simple, three-step plan to help you show ‘em what you’re worth.