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Scalable service design:

•Services provided for over 30,000 participants across Australia

•Designed for integration with various compensation schemes regardless of their psychosocial screening maturity

•Portfolio-based screening methodologies allow for efficient processing of referrals

Incapacity-based referral or screening approach:

•Referral methodology based on incapacity duration (typically two weeks of reduced work capacity) or screening

•Helpful for low maturity organisations without screening systems in place

•Enables earlier intervention without waiting for completion of screening processes

•More inclusive than score-based referrals, potentially capturing at-risk individuals who might not yet show elevated scores

Technology platform:

•Purpose-built telehealth infrastructure ensuring consistent service delivery

•IT systems with comprehensive data security measures

•Data collection and analysis capabilities integrated into service delivery