Summary

Implementing an early systematic psychosocial matched care system represents a significant advancement and undertaking in the management of workers' compensation claims. This comprehensive system, which integrates screening, assessment and tailored interventions closely linked to the workplace, has the potential to significantly improve outcomes for injured workers, employers and insurers alike. The reduction in long-term disability is significant.

The evidence in this guide shows that when properly implemented, psychosocial matched care can lead to faster RTW times, reduced claim costs and improved worker satisfaction. By addressing psychosocial barriers early in the claims process organisations can prevent the development of secondary mental ill health, chronic conditions and long-term disability.

However, successful implementation requires careful planning, dedicated resources and a commitment to ongoing evaluation and improvement. Organisations must be prepared to overcome potential barriers, such as resistance to change and integration challenges with existing systems. The key to success lies in thorough training, effective stakeholder engagement and the development of robust data management and analysis capabilities.

As we look to the future continued research, collaboration and sharing of best practices will be crucial in refining and advancing psychosocial matched care systems.