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Information needed for putting in a claim

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Since 2005-06 Victorian workers have found it less easy to get the information they need to lodge a claim.

 

In 2009-10 76 of Victorian workers found it easy to do so, 4 percentage points below the Australian average and down from 81% five years ago.

 

 

Question:   When you put in your claim under <jurisdiction>, was it easy to get the information you needed to make a claim?