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Complexity of putting in a claim |
  
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Complexity of putting in a claim |
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In 2009-10 69% of Victorian workers said it was either simple or very simple to put in a claim. This has improved from 65% five years ago.
The Victorian result is below the national average of 74% of employees saying it was either simple or very simple to put in a claim.
21% of Victorian employees said it was complicated or very complicated to lodge a claim in 2009-10, down from 28% five years ago. This remains higher than the national average of 17%.
