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These are the key elements of a best practice RTW culture:

A people-oriented culture

Demonstrate concern about employees' wellbeing, including their psychological health.

Openness and transparency

Have clear policies and procedures in place before health or injury problems occur.

Reliability and consistency

Ensure all levels of the organisation take a similar approach to injury management.

Active leadership

Senior managers should monitor the RTW program and demonstrate commitment to employee wellbeing.

Actively dealing with problem situations

Address issues promptly and fairly while maintaining the credibility of the system.

Job design considerations

Be aware of how job design influences morale and attitudes to RTW.

Psychosocial Safety

Prioritise psychological health and safety alongside physical safety.