Best practice injury management is built on cooperation between all parties.
The most effective organisational approach is one that fosters a sense of partnership and encourages input from all the key players:
At the heart of the return to work partnership is a commitment from management and staff to look after every individual who experiences a work injury and to continuously improve injury management and prevention systems.
A spirit of cooperation takes time to develop. While a clearly defined policy is important, the attitude of management is the major driver. Getting senior managers on board as partners in injury management is vital because they set the tone for the entire organisation.
This section of the handbook outlines the partnership approach that underpins effective, sustainable return to work management.
Other relevant areas of the handbook include:
A shared approach yields better outcomes
Care minimises cost
Coordinated RTW: the strategic payoff of partnership
