Case management for work injury can be performed by the:
Managing work attendance for people with health conditions, sometimes called case management, is challenging but it is also rewarding.
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• | Supervisor or line manager; |
• | External rehabilitation professional; |
• | Human resources manager. |
RTW coordinators may be actively involved in assisting employees after an injury, as the person who communicates with them and coordinates the return to work process. Alternatively, the RTW coordinator may train, up-skill and support other staff who undertake the day to day coordination of return to work.
In a large organisation the RTW coordinator may spend much of their time training and supporting supervisors to manage return to work, and limit their case management activities to complex cases.