CONFLICT COOKIE #2 Recognising conflict
DESCRIPTION:
Recognising conflict BEFORE you trip over it is essential for managing successful return to work.
It might seem impossible – something as seemingly in-your-face as conflict should be hard to ignore – but all too often conflict goes unrecognised (and therefore unmanaged) in the workplace.
According to Dr Rod Gutierrez from Injury Management Solutions, supervisors and managers often find it particularly difficult to identify problematic differences of opinion and approach when they themselves are involved in the dispute.
“Su...
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