Case Management Handbook

Case
Management
Handbook

Articles and Topics

Articles
&
Topics

Tools and Templates

Tools
&
Templates

eLearning Modules

eLearning
Modules

About this site

About
this
site

Articles

This summary page lists all of the articles available. Click the topics in the left hand column to display the articles in your area of interest.

Breaking the Sound Barrier — Why David suffered in silence

contributorLauren Finestone

A call centre worker's throat discomfort reveals how workplace barriers can compound to transform a manageable health issue into a 6-month silent struggle that threatens wellbeing and career.

A GP's prescription for workplace health — A 5-step approach

contributorLauren Finestone

By bringing general practice principles to organisational health, Dr. Paula Conroy has a practical, evidence-based prescription for workplace wellbeing.

Webinar recording — Mastering Workplace Communication: Implementing the IECCC Framework for Better Recovery Outcomes

contributorDr Mary Wyatt & Rhea Mercado

Dr. Mary Wyatt and Rhea Mercado share practical insights from the new It Pays to Care initiative Messaging Matters - The IECCC Framework.

When a step becomes a stumble — How missed psychosocial opportunities affect injury recovery

contributorLauren Finestone

A case study of a worker's plantar fasciitis reveals how addressing the full spectrum of an injury's impact — physical, psychological and social — creates the conditions for successful RTW.

What’s your plan B? — Coles’ fresh approach to restocking injured workers' career options (Part 2)

contributorLauren Finestone

An innovative approach to vocational rehabilitation shows how employers can go beyond legal compliance to genuinely support their workers' long-term career prospects and well-being.

What’s your plan B? — Coles’ fresh approach to restocking injured workers' career options (Part 1)

contributorLauren Finestone

An innovative approach to vocational rehabilitation shows how employers can go beyond legal compliance to genuinely support their workers' long-term career prospects and well-being.

Webinar recording — Using Wearable Technology to Build Worker Confidence When Returning from Injury

contributorScott Coleman

Discover how sports science technology is enhancing return-to-work programs. Presented by Scott Coleman, industry leader in workplace injury prevention with over 20 years of experience working with elite athletes.

'Listen, believe, enable' — Voices from inside the workers' compensation system

contributorLauren Finestone

Two stories from Lived Experience Advisors in the Workers' Voice project offer insights into how the system works — and sometimes doesn't work — for those it serves.

Webinar recording — Optimising Workplace Health: The Business Case for Modernising Training for Computer Users

contributorDr Liz Kirk & Dorit Ozchakir

Join experts Dr. Liz Kirk and Dorit Ozchakir for a webinar exploring why traditional ergonomic approaches fall short in today's evolving work environments.

Ground control to workplace health — Preventing psychological claims before they launch

contributorLauren Finestone

Research from SuperFriend reveals how measuring workplace experiences could help predict and prevent psychological claims before they occur.

Learning from Lisa's story — Key questions for supporting the mental health of healthcare workers’

contributorLauren Finestone

A case study illuminates a critical aspect of healthcare — the mental health of those who care for others.

Webinar recording — Value-based care in action: Leveraging digital programs for tangible outcomes in workers' compensation.

contributorElyssa Wiecek & Fiona Hammond

The webinar explores how digital health solutions can improve workers' compensation outcomes through evidence-based care delivery and proper evaluation frameworks.

A tool to help workers make a health disclosure decision

contributorInstitute for Work and Health

An evidence-based tool called DCIDE can help people think through a decision to share personal information at work.

Webinar recording — Optimising case management: RTWSA's evolving strategies for effective return to work

contributorMichael Francis, CEO, ReturntoWorkSA

Effective case management is a key element for successful recovery and RTW. In this webinar, Michael Francis, CEO of ReturnToWorkSA, discusses what lies behind the excellent results produced by ReturnToWorkSA's case management system.