Case Management Handbook

Case
Management
Handbook

Articles and Topics

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About this site

About
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Articles

This summary page lists all of the articles available. Click the topics in the left hand column to display the articles in your area of interest.

The pain of deprescribing opioids in workers’ comp

contributorLauren Finestone

Long-term opioid use is common in workers’ compensation, and far harder to unwind than to start. A focus on early intervention, independent oversight and tailored deprescribing is opening the door to better outcomes for patients.

The longer you doubt, the longer they're out

contributorTanya Cambey

A message to insurers and regulators about the unintended consequences of adversarial claims management.

Trust as a tool for recovery and RTW

contributorLauren Finestone

A new approach to psychological injury claims is helping workers and employers rebuild trust and achieve better outcomes.

The 3 P’s grid — A quick and practical framework for using the biopsychosocial model

contributorLauren Finestone

A 5-minute method for bringing the biopsychosocial model to life in busy clinics.

Hands-off — the future of physiotherapy is here

contributorLauren Finestone

The traditional model of passive treatments — where patients lie on tables while therapists do things to them — is giving way to something more empowering: helping patients take control of their own recovery.

‘BIG empathy’ is a RTW superpower

contributorLauren Finestone

Jennifer’s story shows how hidden trauma can follow people into their jobs and shape how they react to and cope with events at work. She has a practical, human approach to building workplaces where mental health is recognised, protected, and valued.

The hidden challenge of health literacy and its impact on injured workers

contributorTanya Cambey

What we say matters as much as what we do. For injured workers with limited health literacy, our words may matter even more.

Hands-off — the future of physiotherapy is here

contributorLauren Finestone

The traditional model of passive treatments — where patients lie on tables while therapists do things to them — is giving way to something more empowering: helping patients take control of their own recovery.

When 'abnormal' is normal — rethinking how we report spinal imaging

contributorDr Mary Wyatt & Tanya Cambey

Words matter. Context matters. How we report imaging findings can either contribute to harm or support recovery.

How intermediaries are helping workers with chronic and episodic conditions stay in their jobs

contributorLauren Finestone

Three Canadian organisations show how evidence turns into action when the right people share the right tools.

The treatment lottery — When postcode and pathways shape recovery

contributorTanya Cambey & Dr Mary Wyatt

Two workers. Same injury. Same employer. Same compensation scheme. Different recovery paths.

Webinar recording - Why does return to work matter?

contributorDr David Beaumont

Join Consultant Occupational Physician Dr David Beaumont as he unpacks the hidden complexities behind return-to-work challenges and introduces Positive Medicine—a transformative approach that treats the whole person, not just the workplace absence.

Extinguishing barriers — Practical options to support firefighters’ recovery

contributorLauren Finestone

Firefighters risk their lives for the community. With a few practical adjustments, the compensation system could do even more to support their recovery and well-being.

The use of mental health services after minor motor vehicle crashes — What the research reveals

contributorLauren Finestone

A review finds a big difference in how people access mental health services after minor to moderate motor vehicle crash injuries, highlighting gaps in understanding and care.