Assessment after service delivery

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Assessment after service delivery

Conducting pre- and post-intervention assessments is an effective method of assessing the impact of the intervention, contributing to dynamic monitoring and evaluation.

Repeating self-report questionnaires after counselling measures changes in psychosocial responses and shows whether risk factors have improved. When designing data collection systems, it's important to plan for the ability to easily include and view repeated results of the tools. While implementing such a system is relatively simple it must be planned for in the initial design phase.

Accumulated pre- and post-assessment data contributes to process analysis and continuous system improvement. They can be used to monitor the effectiveness of interventions targeting these factors and enable comparison of biopsychosocial counselling across systems and providers.

Two examples illustrate the opportunity to evaluate the impact of biopsychosocial counselling:

A report from a comprehensive questionnaire on a person before and after a psychosocial matched care approach, delivered by a rehabilitation provider, shown in Figure 2.

Average of results in a large workplace intervention, pre and post counselling shown in Figure 3.

Both charts show improvements in psychosocial barriers following psychosocial counselling. Figure 2 shows improvement across six out of the seven psychosocial domains. Figure 3 shows the results of the ÖMPSQ-SF and more in-depth psychosocial questionnaires.  Importantly, the average ÖMPSQ-SF has reduced from 61 to 40, meaning the average person has moved to the low risk group with the intervention.  

Figure 2 - Individual's pre post counselling results[15]

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Figure 3 - Average results workplace intervention pre post counselling[10]