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Before implementation of psychosocial matched care, organisations need to ensure that all key stakeholders have completed required training. The toolkit specifically notes that implementation should not proceed until training requirements are met for:
•RTW Coordinators (or equivalent for smaller employers)
•Claims management team
•Psychologists and counsellors
It's vital to allow adequate time for training and competency development before commencing implementation. This includes time for:
•Initial training sessions
•Supervised practice
•Competency assessment
•Remedial training if needed