Improvements to injury reporting systems are one of the most cost effective ways to improve return to work outcomes.
Employer response on the day of injury has a huge impact on how quickly an employee returns to work, and influences whether employees and employers will be partners or adversaries in managing the case. Reporting systems are the lynchpin of day one management.
3 Pillars of Injury Reporting Systems
1. A personable approach
2. Coordination of care; and
3. Ease of use.
Getting the reporting structure right prevents:
|•||Problems being reported late;|
|•||Employees being disenfranchised by negative reactions to injury reporting;|
|•||Delays in medical care;|
|•||Cases being lost in the system and not followed up;|
|•||Loss of control of case management; and|
Injury reporting systems need to be both effective and efficient.
This section of the handbook outlines what to consider when deciding upon and implementing an injury reporting system.
The day one advantage
Eight injury reporting system ‘must-haves’
Collecting case data
System options – pros and cons
Short guide to best practice injury reporting systems
Size matters: Choosing the right system for your organisation