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Employers who recognize the day one window of opportunity to initiate and influence case management through workplace efforts are able to help their employees, reduce their long-term workload and achieve better outcomes.
Important day one actions include:
1. | Reporting the injury; |
2. | Access to medical treatment; and |
3. | Commencement of a systematic return to work process. |
See the section on Case management for more detail about how to make best use of the first 24 hours following an incident.