A message to insurers and regulators about the unintended consequences of adversarial claims management.

What we say matters as much as what we do. For injured workers with limited health literacy, our words may matter even more.

This article examines the governance and monitoring failures that enable opioid-related harm in Australian compensable schemes.

Tanya Cambey, Specialist Lead at WorkCover Queensland, talks us through WorkCover’s vision and the creation, development and implementation of treatment guidelines.