Articles

This page lists all practical and feature articles available on RTWMatters. From top ten tips, how to guides and case studies, through to webinar recordings and video interviews with industry experts.

Click the ‘Topics’ button below to drill down into all articles and research updates on your topic of interest.

Click the ‘Quick Guides’ button for practical bit sized guides that give you a sound basic knowledge base.

Recovery first — How Allianz is supporting mental injury recovery from day one

contributorLauren Finestone

Allianz Australia's Early Intervention Program is cutting RTW times in half by supporting mental...

How WorkSafe's pain education program improves outcomes for injured workers

contributorLauren Finestone

WorkSafe Victoria's pilot pain education intervention for injured workers has received positive...

Why apologies matter in workers' compensation

contributorLauren Finestone

Apologies can have real meaning in the work injury industry, which revolves around supporting...

Employment care coordination — Reimagining RTW

contributorLauren Finestone

DXC's Employment care coordination program, supported by WorkSafe Victoria, improves RTW...

'Listen, believe, enable' — Voices from inside the workers' compensation system

contributorLauren Finestone

Two stories from Lived Experience Advisors in the Workers' Voice project offer insights into how...

When it pays to care — How psychosocial support can change a police officer's journey

contributorLauren Finestone

When a police officer experiences trauma on duty, the path to recovery can take dramatically...

Ground control to workplace health — Preventing psychological claims before they launch

contributorLauren Finestone

Research from SuperFriend reveals how measuring workplace experiences could help predict and...

A recovery roadmap — Navigating cultural crossroads in Carlos's RTW: Part 2

contributorLauren Finestone

Using a navigation metaphor — including navigation tips for RTW professionals — we continue...

A recovery roadmap — Navigating cultural crossroads in Carlos's RTW: Part 1

contributorLauren Finestone

Using a navigation metaphor — including navigation tips for RTW professionals — we explore a...

Learning from Lisa's story — Key questions for supporting the mental health of healthcare workers’

contributorLauren Finestone

A case study illuminates a critical aspect of healthcare — the mental health of those who care...

Life after workers' compensation — a ‘new normal’

contributorLauren Finestone

A study challenges the assumption that once a claim is settled, the worker's journey is...

Research meets practice in QBE's partnership to better claims outcomes

contributorLauren Finestone

QBE Insurance has collaborated with the University of Newcastle's Centre for Rehab Innovations...

Meet LOLA — the AI assistant helping to enhance rehabilitation outcomes

contributorLauren Finestone

In an exciting development for workplace rehabilitation, one Australian provider has...

A new guide to support medical practitioners in the workers' comp system

contributorLauren Finestone

WorkCover WA has a new guide to help medical practitioners navigate the workers' comp and injury...

Recovery isn't linear — A fire and rescue officer's journey back to work

contributorLauren Finestone

‘Recovery isn't linear’. These words from a Fire and Rescue NSW Technical Rescue Instructor...

Australian study seeks work-focused CBT practitioners and clients. Can you help?

contributorLauren Finestone

A research project is exploring the gap between guidelines and practice in work-focused CBT and...

A tale of 2 outcomes — How early intervention changes everything

contributorLauren Finestone

A chef’s sliding doors experience shows how addressing the full spectrum of the impact of injury...

The Perx of using digital solutions to drive better recovery outcomes

contributorLauren Finestone

An innovative partnership between WorkSafe Victoria and Perx Health shows how digital solutions...

Why modern office work is not as safe as we think

contributorLauren Finestone

A literature and industry review is challenging the widespread belief that computer-based office...

Tipping points — addressing the challenges in a single parent’s RTW journey

contributorLauren Finestone

An injury from lifting a heavy box lift in a warehouse illustrates the pivotal moments when...

From doctor's office to work-ready — The tech revolution in RTW

contributorLauren Finestone

An award-winning tech solution improves RTW by transforming the traditionally paper-based...

Services beyond the scheme — EML's approach to supporting injured worker’s recovery

contributorLauren Finestone

In line with a wider shift in insurance care, EML and other forward-thinking claims...

Upstream is where it’s at — The case for systemic mental health reform at work

contributorLauren Finestone

To reduce psychological claims, organisations must move beyond surface-level interventions and...

Talk early, talk often — How conversations can transform a RTW journey

contributorLauren Finestone

When difficult workplace conversations don't happen, recovery stalls. Here's how better dialogue...

A new tool to help workers make a health disclosure decision

contributorInstitute for Work and Health

An evidence-based tool called DCIDE can help people think through a decision to share personal...

Happiness as a healing tool? — 5 strategies for supporting injured workers

contributorLauren Finestone

Did you know that by fostering happiness at work, RTW professionals and employers can support...

A story of hope for people living with persistent pain — Part 3: the clinician’s role in managing chronic back pain

contributorLauren Finestone

The final instalment of our summary of the podcast conversation between Dr Rangan Chatterjee and...

A story of hope for people living with persistent pain — Part 2: How movement and breathing can help back pain

contributorLauren Finestone

A podcast conversation between Dr. Rangan Chatterjee and Professor Peter O'Sullivan is a...

A story of hope for people living with persistent pain — Part 1: The mind-body connection in back pain

contributorLauren Finestone

A podcast conversation between Dr. Rangan Chatterjee and Professor Peter O'Sullivan is an...

Managing the use of medication in workers' compensation claims

contributorLauren Finestone

Medication management plays a crucial role in workers' compensation, but it's not without its...

Webinar recording — The future of recovery: Integrating AI to deliver evidence-based early intervention

contributorLibby Roberts

Libby Roberts explores how generative AI could revolutionise allied health by enabling scalable,...

Gold Coast Hospital and Health Service’s prescription for injury management success

contributorLauren Finestone

Gold Coast Hospital and Health Service (GCHHS) has enhanced its RTW outcomes and reduced its...

Webinar recording — Chronic pain in claims

contributorKathy Hubble

Kathy Hubble of Amelio Health explores the nature of chronic pain and approaches to managing it...

How Return to Work SA’s Surgery Assist program is enhancing recovery and RTW — Part 2

contributorLauren Finestone

Return to Work SA’s approach to supporting injured workers through surgery and recovery is...

How Return to Work SA’s Surgery Assist program is enhancing recovery and RTW — Part 1

contributorLauren Finestone

Return to Work SA’s approach to supporting injured workers through surgery and recovery is...

Why the right type of conflict can be good for workplaces

contributorLauren Finestone

We should spend more time not trying to eliminate conflict at work but creating the ‘right kinds...