<< Click to Display Table of Contents >> Navigation: Case studies of treatment provider approaches > Navigator Support Program as a provider > Service delivery infrastructure > Scheme-specific adaptability |
Comparative performance across schemes:
•Higher initial psychosocial risk observed in managed fund schemes (average initial ÖMPSQ-SF score 55.2) versus private insurers (49.6)
•Participation rates differ significantly: 69% in managed fund schemes versus 55% in private insurers
•Recovery patterns vary by scheme type: private insurer participants have a greater response to counselling
•Program duration typically longer in managed fund cases
Regulatory flexibility:
•Adaptable service model complies with different jurisdictional requirements
•Experience working within various legislative frameworks across Australian states
•Ability to customise reporting and communication protocols to meet specific scheme requirements
External event response:
•Demonstrated adaptability during major events (bushfires, COVID-19)
•Adjusted service delivery during the pandemic with lengthened consultation times
•Data shows events affecting participation rates, psychosocial factors, and recovery timeframes