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Equipping workers with standardised medical letters can greatly improve communication between your organisation and healthcare providers. These letters should be designed to provide essential information and prompt the right questions during medical consultations.

When developing these standard letters, include the following key elements:

•A brief description of the worker's job and its physical demands

•Available workplace accommodations or modified duties

•Contact information for the RTW coordinator

•A request for specific information on the workers’ work capacity and restrictions.

Ensure that these letters are written in clear, non-technical language so they can easily be understood by workers and healthcare providers.