Research Updates

Delay feeds delay

Gabrielle Lis

Early reporting and prompt claim adjudication and payment may reduce the number of workers who have prolonged absence after injury, while delays are a red flag.

An analysis of more than 70,000 workers’ compensation claims accepted in Victoria, Australia in 2007-2012 showed that there was a dose-response relationship between prolonged processing times and the development of a long-term claim. This means that the more delays a worker encountered over the course of their claim, the more likely they were to be off work for a long time. The researchers looked at three types of processing delay: delays ...

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