Case Management Handbook

Case
Management
Handbook

Articles and Topics

Articles
&
Topics

Tools and Templates

Tools
&
Templates

eLearning Modules

eLearning
Modules

About this site

About
this
site


ReturnToWorkSA has partnered with RTW Matters to provide South Australian Return to Work Coordinators with a free online resource. This website gives coordinators access to practical injury management tools and instructive articles that summarize the findings of evidence based research.

ReturnToWorkSA also has Employer Education Advisors who can provide support to coordinators to improve procedures to maximize return to work, deliver education to your management to better understand the process. For further information or to contact an Employer Education Advisor call (08) 8238 5944 or (08) 8238 5997 or email coordinators@rtwsa.com


An introduction to using Return to Work Matters resources by Dr Mary Wyatt.

Resources on this site

Case Management Handbook: The RTW Matters Injury and Case Management Handbook provides practical, simple and clear information to help you assist an employee after a work injury.

Articles & Topics: Features a wide selection of practical and informative articles over a broad range of topics. Click through the topics in the left hand column to narrow the list to your areas of interest.

Tools & Templates: A collection of down-loadable letters, forms and info packs to help you streamline your work, presentations you can use to influence others, and surveys to check on how employees are going.

e-learning Portal: A collection of 20 video based elearning modules which can help develop your knowledge and skills as a return to work coordinator.

More Resources: Explore our Links to worldwide RTW resources, view our Webinar Recordings with industry experts, or delve deeper into RTW management in our Workplace Systems Handbook.

Search: Use our search feature to locate articles and tools specific to your workplace, return to work case or your own professional development.

Recent Newsletter Articles

From patient to pain detective — Kieran O'Sullivan's pattern-based approach
Lauren Finestone | Irish physiotherapist Kieran O'Sullivan shares practical tools for helping patients identify their personal pain triggers and break the cycle of persistent back pain.
What’s your plan B? — Coles’ fresh approach to restocking injured workers' career options (Part 2)
Lauren Finestone | An innovative approach to vocational rehabilitation shows how employers can go beyond legal compliance to genuinely support their workers' long-term career prospects and well-being.
Inside the minds of Australian workplaces — Part 1: The stats
Lauren Finestone | Research conducted by Monash University’s Healthy Working Lives Research Group reveals how 4 million workers are struggling in silence, and who's most at risk.
Webinar recording — From lag to lead: Building a smarter injury management system
Eva Lai & Dr Mary Wyatt | This webinar explores the shift from lag to lead indicators in injury management and why acting early makes all the difference. Hear valuable insights into how governance, culture and timely action can transform injury management outcomes in large organis
Systems for a changing workplace — Inside the updated 2026 Workplace Systems Handbook
RTWMatters team | The Workplace Systems Handbook has been fully updated. Here's what's changed and why it matters for your practice.