Case Management Handbook

Case
Management
Handbook

Articles and Topics

Articles
&
Topics

Tools and Templates

Tools
&
Templates

eLearning Modules

eLearning
Modules

About this site

About
this
site


ReturnToWorkSA has partnered with RTW Matters to provide South Australian Return to Work Coordinators with a free online resource. This website gives coordinators access to practical injury management tools and instructive articles that summarize the findings of evidence based research.

ReturnToWorkSA also has Employer Education Advisors who can provide support to coordinators to improve procedures to maximize return to work, deliver education to your management to better understand the process. For further information or to contact an Employer Education Advisor call (08) 8238 5944 or (08) 8238 5997 or email coordinators@rtwsa.com


An introduction to using Return to Work Matters resources by Dr Mary Wyatt.

Resources on this site

Case Management Handbook: The RTW Matters Injury and Case Management Handbook provides practical, simple and clear information to help you assist an employee after a work injury.

Articles & Topics: Features a wide selection of practical and informative articles over a broad range of topics. Click through the topics in the left hand column to narrow the list to your areas of interest.

Tools & Templates: A collection of down-loadable letters, forms and info packs to help you streamline your work, presentations you can use to influence others, and surveys to check on how employees are going.

e-learning Portal: A collection of 20 video based elearning modules which can help develop your knowledge and skills as a return to work coordinator.

More Resources: Explore our Links to worldwide RTW resources, view our Webinar Recordings with industry experts, or delve deeper into RTW management in our Workplace Systems Handbook.

Search: Use our search feature to locate articles and tools specific to your workplace, return to work case or your own professional development.

Recent Newsletter Articles

Life after workers' compensation — a ‘new normal’
Lauren Finestone | A study challenges the assumption that once a claim is settled, the worker's journey is complete.
A recovery roadmap — Navigating cultural crossroads in Carlos's RTW: Part 1
Lauren Finestone | Using a navigation metaphor — including navigation tips for RTW professionals — we explore a factory worker's journey to show how language barriers, cultural factors, passive coping strategies and unaddressed concerns can create detours o
The discipline of silence — The revolutionary act of letting others speak
Lauren Finestone | A study revealed that doctors only elicit patients’ real concerns one-third of the time, and when they do, they can't wait even 11 seconds before interrupting.
Webinar recording - Early Intervention in Compensation Systems: Why the Knowing–Doing Gap Persists
Dr Alison Sim | Dr Alison Sim explores why early intervention after compensable injury is recognised as best practice — yet inconsistently delivered — drawing on qualitative research with insurers, regulators, and researchers to examine the barriers, system-l