Case Management Handbook


Articles and Topics


Tools and Templates


eLearning Modules


About this site


ReturnToWorkSA has partnered with RTW Matters to provide South Australian Return to Work Coordinators with a free online resource. This website gives coordinators access to practical injury management tools and instructive articles that summarize the findings of evidence based research.

ReturnToWorkSA also has Employer Education Advisors who can provide support to coordinators to improve procedures to maximize return to work, deliver education to your management to better understand the process. For further information or to contact an Employer Education Advisor call (08) 8238 5944 or (08) 8238 5997 or email

An introduction to using Return to Work Matters resources by Dr Mary Wyatt.

Resources on this site

Case Management Handbook: The RTW Matters Injury and Case Management Handbook provides practical, simple and clear information to help you assist an employee after a work injury.

Articles & Topics: Features a wide selection of practical and informative articles over a broad range of topics. Click through the topics in the left hand column to narrow the list to your areas of interest.

Tools & Templates: A collection of down-loadable letters, forms and info packs to help you streamline your work, presentations you can use to influence others, and surveys to check on how employees are going.

e-learning Portal: A collection of 20 video based elearning modules which can help develop your knowledge and skills as a return to work coordinator.

More Resources: Explore our Links to worldwide RTW resources, view our Webinar Recordings with industry experts, or delve deeper into RTW management in our Workplace Systems Handbook.

Search: Use our search feature to locate articles and tools specific to your workplace, return to work case or your own professional development.

Recent Newsletter Articles

How workers feel about getting hurt impacts how and when they get better
RTWMatters team | Psychological responses to work injury impact recovery. Australian researchers have interviewed stakeholders and summarised the evidence, developing practical advice to improve the RTW journey.
Threading the needle (Part 1) — tips for managing RTW for injured or ill workers
Lauren Finestone | Safework Australia's new guide helps supervisors in small and medium businesses tread the tricky path of managing RTW for ill or injured workers.
Checking the benefits of workplace mental health screening
Lauren Finestone | A study suggests that workplace mental health screening programs on their own may not be very effective in improving employee mental health.
Webinar recording: Manufacturing Healthy Minds
Megan Kelly | Hear about the Manufacturing Healthy Minds Program implemented at BOC Gases, a mental health program by workers, for workers.