Case Management Handbook


Articles and Topics


Tools and Templates


eLearning Modules


About this site


ReturnToWorkSA has partnered with Return to Work Matters to provide South Australian Return to Work Coordinators with a free online resource. This website gives coordinators access to practical injury management tools and instructive articles that summarize the findings of evidence based research.

In addition to this resource, ReturnToWorkSA has Injury Management Advisors who can help coordinators improve return to work performance and processes. They visit coordinators at their workplaces, providing tailored education and advice. For further information about the free online resource, or to speak to an Injury Management Advisor, call 13 18 55 or email

An introduction to using Return to Work Matters resources by Dr Mary Wyatt.

Resources on this site

Case Management Handbook: The RTW Matters Injury and Case Management Handbook provides practical, simple and clear information to help you assist an employee after a work injury.

Articles & Topics: Features a wide selection of practical and informative articles over a broad range of topics. Click through the topics in the left hand column to narrow the list to your areas of interest.

Tools & Templates: A collection of down-loadable letters, forms and info packs to help you streamline your work, presentations you can use to influence others, and surveys to check on how employees are going.

e-learning Portal: A collection of 20 video based elearning modules which can help develop your knowledge and skills as a return to work coordinator.

More Resources: Explore our Links to worldwide RTW resources, view our Webinar Recordings with industry experts, or delve deeper into RTW management in our Workplace Systems Handbook.

Search: Use our search feature to locate articles and tools specific to your workplace, return to work case or your own professional development.

Recent Newsletter Articles

8 steps for tackling long-term cases - Part 2
Dr Mary Wyatt | Picking up a long-term case for the first time can seem daunting. Here are a series of steps to help you structure your approach.
Psychosocial pitfalls of "ordinary" injuries
Gabrielle Lis | We eavesdrop on a conversation (ok, polite but passionate debate) between RTW professionals with differing views on the influence of psyschosocial issues on recovery from non-catastrophic injury.
Injury Management: how to create your policy
A. Richey | An injury management policy provides broad guidelines on the company’s approach to injury management. It provides clear procedures, and lays out the foundation for dealing with injuries in the workplace.
Webinar recording: A work-design focused Return to Work process
Meredith Carr | Meredith Carr discusses how to effectively implement a work-design focused RTW process and the benefits that are gained by adopting evidence-based work design principles.