THE BENEFITS OF ACTIVE LISTENING Active listeningis a technique that allows the listener to glean as much useful information as possible from a conversation, while ensuring that the person who is talking feels worthy, appreciated and respected. In the return to work context, active listening may help: Establish rapport; Demonstrate care; Develop a deeper mutual understanding; Place the listener in a position w...
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ReturnToWorkSA has partnered with Return to Work Matters to provide South Australian Return to Work Coordinators with a free online resource. This website gives coordinators access to practical injury management tools and instructive articles that summarize the findings of evidence based research.