Frustrated by "victims"?

Gabrielle Lis and Dr Mary Wyatt

People who believe they've been treated unfairly have lower functional ability than those who think that they've had a fair go. How can you get them past the victim mentality?

Anecdotally, RTW professionals and case managers describe the experience of dealing with claimants (people who have lodged a claim) who have a “victim” mentality as akin to running into a brick wall. It is hard work trying to help someone who seems unwilling to assist in their own rehabilitation, and who seems to blame you for the difficulties that they’re facing. This article draws on research that gets inside the &...

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