Discussing surgery

Dr Mary Wyatt and Tom Barton

Help workers understand the options and outcomes

If an employee you are assisting is considering surgery, you can make a difference to their recovery and return to work by discussing the decision-making process with them. People who are better prepared and understand their options make better decisions and are more likely to have successful recovery. Discussing surgery needs to be dealt with sensitively, so your intent behind advice is key. If a claims manager has an interest in help...

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