Articles

Case management in a nutshell

A. Richey

The management of the work attendance of people with health condition is sometimes called case management. Here we cover the basics, including who, what, where, when.

Case management is “a collaborative process of assessment, facilitation and advocacy of options to assist with an individual’s health needs and return to work. Case management is achieved through communication and use of available resources to promote quality and cost-effective outcomes.” In a nutshell, case management involves: Liaising between the employee and the workplace Working with treating practition...

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