Telephone coaching for people with chronic diseases

A. Richey

Telephone counselling has become an increasingly popular method for providing health education, and advice on managing symptoms. It also offers emotional support at difficult times, but practitioner training is required to avoid potential pitfalls.

Telephone counselling is a psychological service performed over the phone. It can also be called telehealth or e-health. There many potential benefits of providing telephone counselling for people with chronic health issues. Through speaking to people on helplines, patients may be guided towards more suitable forms of ongoing help, or be provided with information which removes the necessity for additional help.  Psychosocial interventions...

Continue reading... Login >>

Not a subscriber? Find out more >>

Published 15 November, 2015 | Updated 27 August, 2020