Articles

Can you ‘teach’ workers to be more emotionally resilient?

Yvonne Brunetto

You may know someone like this at work: optimistic and resilient, they appear to bounce through challenges drawing on an internal strength that helps them work through problems they encounter at work.

Always hopeful and positive about the future, they treat stressful events as a “one-off” situation, appearing to have a built-in buffer that protects them against both ordinary and extraordinary events. Perhaps this is even you. In the search for ways to increase employee productivity, lower costs and increase an organisation’s bottom line, people with these qualities are ranked by managers as the “perfect” em...

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